The Label Store is a dynamic retail business that caters to a diverse range of customer needs. In addition to clothing and accessories, they also offer a carefully curated selection of groceries. With an emphasis on high quality and healthy products, the Label Store's grocery section is a favorite among health conscious shoppers. From fresh produce to pantry staples, the Label Store ensures that all of their products meet strict quality standards. With a dedication to offering an unparalleled shopping experience, the Label Store has become a one-stop-shop for customers looking for fashion forward clothing, stylish accessoriesand wholesome groceries.
Job Summary
- We are seeking to recruit a proactive and highly driven Business Developer to manage and grow our online sales operations.
- The ideal candidate must have strong experience in e-commerce, customer engagement, order fulfilment, and digital product visibility.
Responsibilities
- Receive and process online customer orders promptly, ensuring quick fulfilment and seamless service delivery.
- Work closely with the Content Creator to develop and implement strategies that drive traffic to the website and online platforms.
- Ensure that all products are properly listed, regularly updated, and visible across digital channels.
- Monitor online customer behaviour and sales trends to improve engagement and conversion.
- Build and maintain strong relationships with customers, ensuring timely feedback and follow-up.
- Identify opportunities to grow online sales and expand the supermarket’s digital presence.
- Prepare and submit periodic reports on online sales performance, customer orders, and digital growth metrics.
- Ensure strict adherence to company policies, service standards, and operational procedures.
Requirements
Educational Qualification:
- Minimum of a B.Sc or HND in Business Administration, Marketing, Economics, or any related field.
Relevant E-Commerce Experience:
- Candidates must have hands-on experience working with reputable e-commerce or online retail companies in Nigeria.
- Prior engagement with organizations such as Jumia, Konga, Jiji, Paystack, Flutterwave, or other well-known digital service platforms will be a strong advantage.
Business & Sales Expertise:
- Proven experience in business development, e-commerce operations, online sales, or digital marketing within a retail or FMCG environment is required.
Order & Customer Management:
- Demonstrated ability to manage online customer orders, oversee timely fulfilment, and maintain high levels of customer satisfaction.
Digital Collaboration:
- Ability to work closely with the Content Creator to increase website traffic and improve product visibility across all digital channels.
Online Merchandising Skills:
- Strong knowledge of product listing processes, online merchandising techniques, and customer conversion strategies.
Communication & Organizational Skills:
- Excellent communication, multitasking, and time-management abilities.
Technical Competence:
- Basic understanding of CRM systems, social media platforms, and online sales tools will be an added advantage.