Description
Qualifications & Experience
- Bachelor’s degree in Business Administration, Management, Communications, or related field.
- Minimum of 3 years’ experience in an executive support role, preferably within the non-profit or development sector.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite, Google Workspace, Zoom, and project management tools.
- Strong organizational and multitasking abilities.
- High level of emotional intelligence, discretion, and professionalism.
- Ability to work under pressure and manage complex schedules.
Responsibilities
Executive Support
- Manage the ED’s calendar, appointments, travel plans, and meeting logistics.
- Screen and prioritize emails, calls, and other communications.
- Prepare briefing materials, agendas, minutes, and follow-ups for internal/external meetings.
- Draft high-level correspondence, presentations, and reports as needed.
- Maintain strict confidentiality and handle sensitive information with discretion.
Administrative Support
- Organize and maintain the ED’s filing system and documentation (digital and physical).
- Track project deadlines, deliverables, and internal commitments to ensure follow-up.
- Coordinate team meetings, board meetings, and events facilitated by the ED’s office.
- Manage internal approvals and administrative sign-offs on behalf of the ED.
Stakeholder Engagement
- Liaise with key partners, board members, donors, volunteers, and other stakeholders.
- Coordinate strategic meetings and engagements involving the ED.
- Support donor and partner communications, documentation, and reporting.
Strategic and Operational Support
- Provide research and analysis support to aid executive decision-making.
- Monitor progress on special projects and organizational priorities.
- Work collaboratively with departments to ensure alignment on ED’s directives.
- Represent the ED at internal meetings when delegated.