Role Purpose
- The Domestic Support Staff ensures the cleanliness, organization, and smooth day-to-day operations of the household or facility.
- The role supports residents, guests, and management by maintaining high standards of hygiene, assisting with errands, and contributing to a comfortable, safe, and well-run environment.
Key Responsibilities
- Housekeeping & Cleaning: Perform routine and deep cleaning of all assigned areas, including rooms, kitchens, restrooms, living spaces, and common areas.
- Laundry & Garment Care: Handle washing, drying, ironing, folding, and organizing clothes, linens, and fabrics.
- Household Organization: Maintain orderly storage of supplies, pantry items, cleaning materials, and personal items as instructed.
- Meal Assistance: Support meal preparation, serve meals when required, clean up kitchen and dining areas, and ensure hygienic food handling practices.
- Errand Support: Assist with shopping, picking up supplies, receiving deliveries, and running basic errands.
- Cleaning Equipment Management: Safely operate household cleaning tools and machines, reporting faults or maintenance needs promptly.
- Guest Support: Welcome and attend to visitors, support household activities, and ensure guest areas remain clean and presentable.
- Safety & Hygiene Compliance: Follow household safety procedures, handle waste disposal properly, and maintain a safe environment for residents.
- Pet Care (if applicable): Provide basic care to pets such as feeding, grooming assistance, and cleaning pet areas.
- Miscellaneous Assistance: Support any additional duties required by the household manager to ensure smooth daily operations.
Qualifications & Experience
- Minimum of SSCE or equivalent
- Previous experience in housekeeping, domestic care, or facility support preferred
- Training in cleaning techniques, food handling, or home care is an added advantage
Skills & Competencies:
- Strong attention to detail and cleanliness
- Ability to multitask and work independently
- Good communication and interpersonal skills
- Time management and organization
- Integrity, confidentiality, and professionalism
- Basic knowledge of hygiene, sanitation, and safety practices
- Physical stamina and the ability to perform manual tasks.
Personal Attributes:
- Trustworthy and reliable
- Respectful and discreet
- Polite with a positive attitude
- Proactive and eager to assist.