PathwayCare Education is a leading immigration consultancy agency dedicated to helping individuals and families navigate the complexities of international immigration. With over 8 years of experience in the industry, we have built a reputation for providing personalized, reliable, and efficient immigration services. Our mission is to simplify the immigration process, guiding clients through each step with professionalism, transparency, and care. Whether you're looking to study, work, or relocate abroad, PathwayCare Education is your trusted partner for achieving your immigration goals. PathwayCare Education’s biggest strength is its ability to get 98% of all its clients their visas first time round.
Responsibilities
Front Desk Duties:
- Greet and manage visitors, ensuring excellent customer service
- Handles phone calls, emails, calendar and messages promptly
- Manage front desk operations including reception, filing and data entry
- Organize and schedule appointments, meetings and maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Maintain a clean front desk area
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Support other teams as required
General Duties:
- Provide excellent customer service and support to visitors, students and colleagues
- Collaborate with team members to achieve shared goals
- Maintain confidentiality and professionalism at all times
Requirements
- Candidates should possess a Bachelor's Degree / HND / in English, Education, Languages or related field,
- Excellent communication, interpersoanl and organizational skills
- Proficiency in microsoft office and google suite.
- Patience, adaptability and a person for teaching customer service.
Working Hours:
- Mondays - Fridays 9:0am - 5:30pm and Saturdays 9:00am - 2:00pm.