Role Profile
A renowned Hospital in Gbagada is seeking a smart, courteous, and well-organized Front Desk Officer to be the first point of contact for patients and visitors.
Key Responsibilities
- Welcome and attend to patients and visitors in a polite and professional manner.
- Manage the hospital’s front desk, phone calls, and appointment bookings.
- Provide basic information and direct patients to appropriate departments.
- Maintain patient records, registers, and front office documentation.
- Handle inquiries, complaints, and escalate when necessary.
- Support administrative and customer service operations of the hospital.
Requirements
- Fresh graduate who has recently completed NYSC (1 year experience inclusive).
- Minimum of 1 year of experience in customer service, front desk, or admin role.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Basic computer knowledge (MS Word, Excel, email).
- Strong organizational and multitasking skills.
- Proximity to Gbagada and environs is an added advantage.
What We Offer
- Competitive salary
- Supportive and professional work environment
- Opportunity to grow a career in healthcare administration