Katchey Companyis an ISO 9001:2015 world leading certified supplier of reliable science/medical laboratory equipmentand chemicals. Our products and solutions support organizations that use science. Katchey company limited is a one-stop-shop for all laboratories equipments, reagents, consumables and chemicals.
Role Summary
- We are looking to hire a Business Support Officer who will provide operational and commercial support to the Operations Group by ensuring efficient order processing, regulatory compliance, and shipment logistics coordination.
- The role is critical to enhancing operational efficiency and supporting the achievement of the company’s strategic goals and objectives.
Job Description
- Process approved customer orders with suppliers, ensuring accuracy of specifications and timely shipment within agreed timelines.
- Manage Letters of Credit transactions, including documentation and compliance requirements.
- Handle import documentation, clearing permits, and statutory regulatory requirements for shipment and clearance of goods.
- Liaise with regulatory bodies and relevant authorities to facilitate seamless import processes.
- Receive consignments and verify them against packing lists and shipping documents.
- Monitor shipment progress and proactively resolve or escalate issues as necessary.
- Escalate unresolved operational issues to the Line Manager in a timely manner.
- Prepare and submit required reports within stipulated deadlines.
- Perform any other duties as assigned by the Line Manager in alignment with the Company’s strategic objectives.
Academic Qualifications
- Bachelor’s Degree or HND (Minimum of Second Class Upper or Upper Credit) in Natural or Applied Sciences.
Working Experience:
- Minimum of four (4) years relevant work experience in:
- A laboratory environment (Analyst or Laboratory Technologist), or
- Sales/technical support for science and laboratory equipment
Skills:
- Proficiency in Microsoft Office Suite and general computer applications
- Strong report writing and documentation skills
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Good understanding of importation processes and regulatory compliance
- Ability to multitask and manage time effectively
- Proactive, adaptable, and solution-oriented mindset
- Willingness and ability to learn and apply new concepts quickly.